Cancellation Policy

We understand that plans can change. Our cancellation policy is designed to provide flexibility while ensuring the sustainability of our services: 

1. Standard Cancellation Terms:
   • 90% Refund: Cancellations made 7 days before your scheduled booking will receive a 90% refund. 
   • 50% Refund: Cancellations made within 48 hours before the booking, will incur a 50% cancellation fee.
2. Last-Minute Cancellations: 
   • Cancellations made less than 48 hours before the booking will not be eligible for a refund. 
3. Rescheduling: 
   • If you need to reschedule, please contact us at least 48 hours in advance. Rescheduling may be subject to availability and may incur an extra fee.  
4. Exceptions: 
   • In cases of extreme weather, medical emergencies, or unforeseen circumstances, we may offer flexible cancellation terms. Please reach out to our customer service for assistance. 

How to Cancel 

To cancel your booking, please contact us at [email protected] with your booking details. 

Refund Process 

Refunds will be processed using the original payment method and typically completed within 10 days after the cancellation request. 

Contact Us 

For any questions or concerns regarding this privacy policy or our data practices, please contact us at [email protected].